Política de reembolso

30-Day Return Policy: You have 30 days from the date of receiving your item to request a return.

Eligibility for Return: To be eligible for a return, your item must be in its original condition—unworn, unused, with tags, and in the original packaging. You'll also need to provide the receipt or proof of purchase.

Starting a Return: To initiate a return, please follow these steps:

1. Contact us at sales@sadladink.com to request a return.
2. If your return is accepted, we'll send you a return shipping label and provide clear instructions on how and where to send your package. Please note that items sent back to us without prior approval will not be accepted.

Questions or Assistance: If you have any questions or need assistance with your return, please don't hesitate to contact us at sales@sadladink.com. We're here to help.

Damages and Issues: Upon receiving your order, please inspect it immediately. If you discover that the item is defective, damaged, or incorrect, please contact us right away. We will assess the issue and take the necessary steps to make it right.

Non-Returnable Items: Certain items cannot be returned, including perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Additionally, we cannot accept returns for hazardous materials, flammable liquids, or gases. If you have any concerns about the eligibility of your specific item, please reach out to us for clarification.

Sale Items and Gift Cards: Unfortunately, we cannot accept returns for items on sale or gift cards.

Exchanges: The quickest way to ensure you receive the item you want is to return the item you have. Once your return is approved, you can make a separate purchase for the new item.

Refund Process: Upon receiving and inspecting your return, we will promptly notify you of whether the refund has been approved. If approved, the refund will be automatically issued to your original payment method. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund.

Thank you for choosing Sad Lad Ink, and we appreciate your understanding of our return and refund policy. If you have any questions or require further assistance, please reach out to us, and we'll be happy to assist you.